If They Finally Fixed My Car, Do I Still Have a Case?

Yes, you still have a case. The law is based on the number of repair attempts and days you were without your vehicle, so even if they are finally successful repairing it, that doesn’t erase everything you’ve been through or destroy your case. REMEMBER TO ALWAYS GET A WRITTEN RECORD OF EACH REPAIR. The dealer has a legal duty to provide you with a record showing how long they had it and what work (if any) was performed during that time — even if they did nothing! Without a written record, it’s your word against theirs. Make sure to always request your records every time you pick it up from the repair shop.